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The HubSpot Expert – Privacy Policy

Who I am

My website address is: https://thehubspotexpert.com.

I, Alex Williams (trading as The HubSpot Expert), use this website to collect, store, and use personal data. In doing so, I am regulated under The Data Protection Act 2018, which is the UK’s implementation of the General Data Protection Regulation (GDPR) and I am responsible as ‘controller’ of that personal information for the purposes of those laws.

This Privacy Policy contains details of the types of information that is collected and recorded by thehubspotexpert.com and how I use it.

Consent

By using this website, you hereby consent to this Privacy Policy and agree to its terms.

Information I collect

In the course of conducting my business via this website, I may collect the following personal information from you when you provide it to me:

  • Personal information such as your name, contact details (including postal address, email address, and telephone number), occupation, the contents of the message and/or attachments you may send me, and any other information you may choose to provide when you:
    • Subscribe to my newsletter;
    • Fill in a website form;
    • Contact me directly via this website, by email or by telephone, or by any other medium;
    • Enquire about or use my services with regards to a project or partnership.

How I use your information

I use the information I collect in various ways, including to:

  • Contact you regarding products or services you have requested;
  • Provide you with ongoing information about The HubSpot Expert and its partners that I believe you may be interested in;
  • Provide, operate, maintain, and improve this website;
  • Understand and analyse how you use this website;
  • Notify you about changes to my service.

Storing your information

The personal information that you provide, or that I obtain during the course of our engagements, will be stored and maintained in The HubSpot Expert’s secure CRM in HubSpot.

Some of your personal information, such as your name and email address, may be stored by WordPress if, for example, you leave a comment on one of my posts or subscribe to my newsletter.

I will store personal information about my customers for a period of 5 years following the last time I corresponded with that customer.

I will store personal information about my subscribers and potential customers only for as long as I reasonably consider that the information about products and services that I might provide to them is relevant and of interest.

If you ask me to delete your personal information, I will do so and provide you with proof that it has been deleted.

Sharing your information

I will share your personal information with law enforcement or other authorities if required to do so by law. I will not share your personal information with any other third party without your explicit consent.

Cookies

A cookie is a small text file that is placed onto your computer (or other electronic device) when you use this website. This website uses cookies and other similar tracking technologies, including HubSpot.

For example, I may monitor how many times you visit the website, which pages you view, how long you visit the website for, what device you view the website on, your location, and the name of your internet service provider. This information helps me build a profile of my users. Much of this data will be aggregated or statistical, which means that I will not be able to identify you individually.

I also use HubSpot cookies to autofill form fields on this website, if you have visited it before and submitted some of your personal information, to make the activity of filling in forms easier for you.

You can set your browser to not accept cookies and the websites below tell you how to remove cookies from your browser. However, some website features may not function as intended if you do so.

For further information on cookies, visit aboutcookies.org or allaboutcookies.org.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

You have the right to request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

How to contact me about your data

If you have a question, concern, or complaint about how your data is being collected, used, or stored, you can contact me on alex@thehubspotexpert.com or by post to The HubSpot Expert, Unit 46, Meadow Close, Oxford, OX2 9NZ. If you do make a request, I have one calendar month to respond to you.